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HP announced that it earned revenues of more than USD3 billion in its last fiscal year from global retailers looking to gain new operational efficiencies and greater business flexibility.
The milestone, announced at the National Retail Federation Convention & Expo, includes deals with some of the world’s leading retail brands – 7-Eleven, Chico’s, Staples and Starbucks – that draw from the broad range of HP’s retail offering.
Additionally, HP unveiled Retail Agility Services that provide on-site break/fix and maintenance of point-of-sale systems, whether they are HP or legacy devices; a retail media solution to create and manage interactive online training and information for retailers’ employees and customers; and an offering with Cyclone Commerce to help retail pharmaceutical companies fight counterfeit drug activity.
These solutions from HP Services help retailers design, deploy and manage mission-critical IT environments that align with business priorities. This helps ensure measurable value is derived from IT investments, and business operations remain uninterrupted – something particularly relevant in the fast-paced retail market.
In addition, HP works with industry-leading partners such as Intel and Microsoft to help customers implement IT solutions incrementally, without large upfront capital investments.
“HP has become a definitive force in the retail vertical as one of the world’s leading retail technology providers,” said Greg Buzek, president, IHL Consulting Group. “The company is increasingly providing retail-specific solutions like the Retail Agility Services, rp5000 point-of-sale system and other technology that shows they understand key retailer challenges and are focused to respond to retailers’ needs.”
HP provides retailers with complete in-store and store-to-headquarters IT infrastructure. Retailers increasingly have turned to HP to help migrate from propriety systems to lower cost, open- and industry-standard-based platforms. In fact, more than 150,000 of the HP rp5000 POS solutions have been committed to retail businesses since its introduction two years ago.
“HP offers retailers greater choice, flexibility and the highest availability of service through our modular systems, our commitment to open standards and our industry-leading partnerships,” said Carol Potts, vice president, Retails Sales and Solutions, HP. “We aim to help retailers improve the gold standard in customer service by adding speed, efficiency and an element of personalization to the shopping trip, making for happier customers.” |
